How to monitor and manage batches
How to open the Batches Monitor
- Go to Batches Monitor
- You’ll see:
- Batch name
- Orders inside
- Weight and volume
- Thresholds
- ETA
- Status
How to open a batch
Click any batch row.
Inside you will find:
- Summary
- Order list
- Capacity progress
- ETA
- Status
- Actions
- Notes
How to use batch actions
- Notify WMS
Available when:
- Batch = Ready to dispatch
- Email notifications are configured
This sends batch details to warehouse staff.
- Force release
Available when:
- Batch = Collecting
Use this when:
- It’s end-of-day
- You want to ship earlier
- Threshold is not met but shipment must go
- Delete batch
Use to:
- Remove a batch
- Return orders to waiting state
- Change batch status
Allowed transitions only (no backward steps):
- Pending → Collecting
- Collecting → Ready
- Ready → Dispatched
- Dispatched → Delivered
- ANY → Cancelled
- Collecting → Forced Released
Example of batch lifecycle
- System creates batch “Sydney Express – 12 Jan”
- Orders start entering → Collecting
- Threshold reached → Ready to dispatch
- Admin clicks Notify WMS
- Warehouse ships → Dispatched
- After delivery → Delivered