How to use email notifications (WMS alerts)

Email notifications ensure your warehouse or logistics team always stays updated.

Steps

#1. Go to SettingsNotifications

#2. Turn ON the events you want:

  • Batch Updated: Triggered when a new batch is created or its status changes (excluded “Ready to Dispatch”, “Forced Released”, “Cancelled” status). Ensures stakeholders are informed promptly about batching activity.

  • Ready to Dispatch: Triggered when a batch is fully collected and ready for warehouse processing. Helps the warehouse prepare for upcoming fulfillment tasks.

  • Batch Forced Released: Triggered when a batch is manually released despite not meeting batching criteria. Notifies stakeholders so they can monitor this exception.

  • Batch Cancelled: Triggered when a batch is cancelled or cannot continue processing. Alerts management to intervene or review the issue.

#3. Add email recipients

#4. Edit email template (optional)

#5. Click Send test email

#6. Save