How to use email notifications (WMS alerts)
Email notifications ensure your warehouse or logistics team always stays updated.
Steps
#1. Go to Settings → Notifications
#2. Turn ON the events you want:
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Batch Updated: Triggered when a new batch is created or its status changes (excluded “Ready to Dispatch”, “Forced Released”, “Cancelled” status). Ensures stakeholders are informed promptly about batching activity.
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Ready to Dispatch: Triggered when a batch is fully collected and ready for warehouse processing. Helps the warehouse prepare for upcoming fulfillment tasks.
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Batch Forced Released: Triggered when a batch is manually released despite not meeting batching criteria. Notifies stakeholders so they can monitor this exception.
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Batch Cancelled: Triggered when a batch is cancelled or cannot continue processing. Alerts management to intervene or review the issue.
#3. Add email recipients
#4. Edit email template (optional)
#5. Click Send test email
#6. Save