How to use email notifications (WMS alerts)
Email notifications ensure your warehouse or logistics team always stays updated.
Steps
- Go to Settings → Notifications
- Turn ON the events you want:
-
Batch Updated: Triggered when a new batch is created or its status changes (excluded “Ready to Dispatch”, “Forced Released”, “Cancelled” status). Ensures stakeholders are informed promptly about batching activity.
-
Ready to Dispatch: Triggered when a batch is fully collected and ready for warehouse processing. Helps the warehouse prepare for upcoming fulfillment tasks.
-
Batch Forced Released: Triggered when a batch is manually released despite not meeting batching criteria. Notifies stakeholders so they can monitor this exception.
-
Batch Cancelled: Triggered when a batch is cancelled or cannot continue processing. Alerts management to intervene or review the issue.
- Add email recipients
- Edit email template (optional)
- Click Send test email
- Save