Restore the customer’s original email
Since the app temporarily replaces the customer’s email, it is important to restore it after finishing support.
You have two options:
Option A – Restore manually
In every step of the wizard, you’ll see:
- Restore Original Email & Finish
Click this to immediately return the customer’s email to normal.
Option B – Let the app restore automatically
If you forget, the app will automatically restore:
- After the expiration time you set
- Default: 20 minutes
This ensures the customer’s account remains secure even if the merchant forgets to restore it manually.