Settings

5. Settings

Go to SP COD Order Form & Upsell > Settings.

Settings are grouped into four sections in the menu on the left: Eligibility, After ordering, Orders & spam, and Advanced.

5.1. Eligibility

Choose who can order with COD. A summary of your current rules appears at the top of the page.

  • Products: All products, Only selected products, or All products except selected ones
  • Buyer location: All countries, or Only selected countries. The app uses the country shoppers pick in your store’s country selector.
  • Order total: set a minimum and maximum order value

The COD form appears only when all of these are true:

  1. The app embed is on, and your plan still has COD orders left this month.
  2. The SP COD block is added to that page.
  3. The product is allowed.
  4. The shopper’s country is allowed.
  5. The order total is within your range.
  6. The product is in stock. If it’s sold out, the button shows your sold-out text and can’t be clicked.

If any of these isn’t met, the COD form doesn’t appear, and your theme’s buttons stay visible so shoppers can use your regular checkout.

5.2. After ordering

Choose where shoppers go after they place an order:

  • Order status page: Shopify’s order confirmation page
  • A page on your store: enter the link to any page, such as a custom thank-you page
  • WhatsApp chat: enter your WhatsApp number and a message template. You can preview the message before saving.
  • Stay on the page: show a thank-you message inside the form

If One-click upsell is on, the upsell appears before this step.

5.3. Orders & spam

Items in the order

  • Only the product the shopper is viewing, or
  • The product plus the items already in their cart

Order tags

Add tags to every COD order so you can find and filter them in Shopify admin.

Spam protection

  • Limit repeat orders: limit how many orders the same phone number and IP address can place within 24 hours
  • Blocked phone numbers: block orders from phone numbers you don’t trust

When an order is blocked, the shopper sees a general error message. The app doesn’t show why the order was blocked.

5.4. Advanced

  • Custom CSS: add your own CSS to style the form (up to 5,000 characters). The editor suggests the selectors you can use.
  • App language: change the language of the app admin. The form on your store follows your store’s language.