2. Create & manage fees
The Fees page lists every fee in your store. Here you create fees, check their status and revenue, change their order and act on several fees at once.
2.1. Create a fee
- On Fees, click Create fee.
- Pick a template. Use the tabs All, On products, On the order and At checkout, or Search templates.
- Click Use template. To build a fee yourself, click Start blank under Start from scratch.
- Change the price, conditions and wording (see Set up a fee), then click Save.
Important: New fees are Active, so they go live in your store when you save. To save without going live, set Status to Draft in the Summary card first.
Some templates come with an empty condition, for example Collection is any of. Pick the values or remove the condition before you save.
2.2. Fee templates
| Template | Tab | What it is for |
|---|---|---|
| Product protection | On products | Optional cover priced as a share of the item. Shoppers tick a box under the price. |
| Recycling fee | On products | Required fixed fee on products like electronics, batteries or tires |
| Container deposit | On products | Required refundable deposit per bottle, can or crate |
| Import duty surcharge | On products | Required percentage on items shipped to selected countries, so nothing is due on delivery |
| Oversized handling | On products | Required fixed fee, once per product line, for bulky or heavy items |
| Setup service | On products | Optional service with a few levels for the shopper to pick from |
| Gift wrapping | On the order | Shoppers pick a wrap style for the whole order in the cart |
| Rush processing | On the order | Optional fee to pack the order first, offered on weekdays |
| Small order fee | On the order | Required fee when the cart is under a minimum amount |
| Carbon-neutral delivery | On the order | Optional fee that funds verified carbon removal for the shipment |
| Card surcharge | At checkout | Percentage added when the shopper pays by credit card |
| COD fee | At checkout | Fixed fee when the shopper chooses cash on delivery |
| Remote area delivery | At checkout | Fixed fee for shipping to selected states or provinces |
Important: Shopify runs checkout blocks only on Shopify Plus stores, so templates on the At checkout tab need Shopify Plus.
2.3. Fees list
Use the tabs All, Active, Scheduled, Draft and Paused to filter by status. Use Search fees to find a fee by name, and the Applies to filter to show Product, Order or Checkout fees.
| Column | What it shows |
|---|---|
| Fee | The fee name, and the title shoppers see |
| Applies to | Each product, Whole order or At checkout |
| Charge | The price in plain words, for example $5.00 per item or 2.5% of subtotal |
| Shopper choice | Required, Optional or Pick one |
| Status | The fee’s current status |
| Revenue (30 days) | Fees collected in the last 30 days |
Click a fee to open it in the editor. Click Preview in store at the top of the page to open your store in a new tab.
2.4. Fee statuses
| Status | What it means |
|---|---|
| Active | Live in your store |
| Scheduled · date | Goes live on its start date |
| Ended | The end date has passed, so shoppers don’t see it. It shows under All. |
| Draft | Only you can see it. Shoppers don’t. |
| Paused | Shoppers don’t see it until you set it to Active |
| Needs Shopify Plus | The fee has payment, delivery or shipping address conditions, so it is never charged on your plan |
Note: A fee set to Only on certain days shows Active every day, but it charges only on the days you picked.
2.5. Change the order of fees
On the All tab, use the up and down arrows on a fee to move it. The new order saves right away. The arrows show only when no search or filter is applied.
Fees higher in the list appear first in the cart. To sort them another way, go to Settings → Cart display. The list order also decides which fee wins when an exclusive group uses Charge the first in your fee list.
2.6. Bulk actions
Tick one or more fees, then choose an action:
- Activate: sets the fees to Active. A fee whose start date is in the future shows Scheduled.
- Pause: hides the fees from shoppers
- Duplicate: creates a copy named (copy) as Draft, at the end of the list
- Delete: removes the fees after you confirm
Important: Shoppers stop seeing a deleted fee right away. Past orders keep their fee lines and reports keep the revenue. You can’t undo a delete.
💡 Need more help? At the bottom of any page in the app, click Contact us or chat with us to reach our support team.