Q1: Can I add different size charts to different products?

Yes, you can easily manage which products display specific size charts using the Create chart/ Edit chart feature. We offer three methods to assign size charts to products in the Step 2: Settings tab:

Display position > By pages > Apply to all products

  • Apply your size chart to all available products in your storefront

Display position > By pages > Selected pages

  • Add specific products manually
  • Click “Choose products” to open the product selection popup, then choose individual items

Display position > By pages > Group of products by conditions

  • Apply size charts based on conditions like product title, product tag, etc.
  • Choose between:
    • Apply if products match all conditions
    • Apply if products match any conditions

Additional display options

  • Show on collection pages, homepage
  • Display or exclude display for selected countries only

Q2: Why isn’t my size chart showing on my storefront?

Solution 1:

  • Check Appearance > Button type
  • If you’ve selected Inline link, verify your App block/ CSS Selector settings
  • Compare with the HTML Element by pressing F12 to inspect the page elements
  • If you can’t find the correct HTML element, try selecting a different position

Note: Always publish the App and re-select the Position after changing your theme.

Solution 2:

  • Check Create chart/ Edit chart > Step 2: Settings > Advanced Settings
  • If you’ve enabled CSS Selector for individual size charts, verify you’ve chosen the correct position for each chart

Choose the block position on your page:

  • If not selected yet: Click “Add app block” to open a new tab and select the chart button’s position
  • If already selected: The button changes to “Change position” - click it to view and modify the existing position

Method 2: Add with CSS selector

  • Use when your theme doesn’t support App Blocks or when position customization per page isn’t available
  • Detailed settings will appear immediately upon selecting this method
  • When selecting “Add with app block,” settings won’t appear immediately
  • You’ll see the message: “Save changes to display the Size Chart app block on your theme”
  • Click “Save” to apply settings and view the configuration interface

Note: For any button style that includes “Add with app block,” remember to click Save to update the interface.

Q4: Can I customize the appearance of my size chart?

Yes! The app offers extensive customization options:

For Free plan users:

  • Basic customization for text and table content
  • Floating button customization

For Paid plan users: Advanced customization options, including:

  • Layout options (Media + Text, Media + Table, Table + Text) (coming soon)
  • Customizable tabs with multiple styling options
  • Advanced button styling (background colors, borders, text formatting)
  • Chart popup appearance (colors, sizes, positioning)
  • Table appearance (colors, highlighting, hover effects)
  • And much more!

Use the Advanced Settings feature to access all customization options.

Q5: Does the app support multiple measurement units?

Yes, the app supports automatic unit conversion between centimeters and inches. Customers can toggle between units when viewing your size chart.

Q6: Can I display my size chart in multiple languages?

Yes, you can display your size chart in multiple languages using the Auto-translate size charts feature in Setting section.

Once enabled, the Auto-Translate feature will:

  • Detect your customer’s selected language preference on your store (when customers manually change the language using your store’s language selector)
  • Automatically translate all text elements in your size charts, including:
    • Header titles
    • Measurement descriptions (Chest, Waist, Length, etc.)
    • Any additional instructions or guidance text

The size chart content will be translated into the language your customers are using when they visit your store.

Q7: How to show the converted unit on the storefront?

To display converted units on your storefront:

  • Go to the Manage Charts > Step 1: Content
  • Turn on the “Show convert unit on storefront” toggle.
  • Select your Base unit (e.g., Cm) — the Converted unit (e.g., Inch) will be shown automatically.
  • If you want to exclude specific rows or columns from being converted, simply add an asterisk (*) after the title of that row or column.

Need advanced setup with multiple units? Contact us for free customization.

Q8: How to show the size chart as a dropdown on storefront?

  • From your Shopify Admin, go to Size Chart > Appearance
  • In Choose a way to display size chart field, choose Dropdown section.
  • Click the Add app block button — this will open the Theme Editor in a new tab.
  • In the Theme Editor, locate the Size Chart app block and drag it up or down to choose the exact position where the dropdown should appear on your product page.

Q9: How to create charts with 2 columns?

  • Click “Turn into 2 columns” on any element.
  • Drag and drop blocks into each column, or move them back out as needed.
  • Click “Save” to apply the changes.