Q1: What should I do if I encounter issues with the app?

Common issues and their solutions:

• Quiz not appearing on store: Verify the app is enabled and the quiz is published
• Images not uploading: Ensure images are in supported formats (PNG, JPG, JPEG, SVG, GIF) and under size limits (2MB, or 1MB for GIFs)
• Questions not saving: Make sure to click the “Save” button after making changes

Q2: Can the quiz recommend multiple products?

Yes. Based on the answers, the quiz can suggest one or multiple products, collections, or even special bundles.

Q3: How can I link quiz answers to specific products in my store?

When editing a question, click on the “Link with collection/product” button for each answer option. This opens a pop-up where you can select either specific products or entire collections to associate with that answer. When customers select this answer, the linked products/collections receive a vote, helping generate personalized recommendations.

Q4: How do I publish my quiz to make it visible on my store?

After creating your quiz, go to “My Quizzes,” hover over the quiz card, click the “…” icon, and select “Publish to store” from the action list. You’ll see a toast message confirming “Quiz published” and the status badge will change from “Draft” to “Published.” Only published quizzes are visible to your customers.

Q5: Where can I view the data collected from my quizzes?

To view quiz responses, open the quiz you want to analyze and navigate to the “Responses” tab. This displays a table with all submissions, including customer emails, completion times, and answers to each question. You can search, filter, and sort this data to gain insights into customer preferences.

Q6: How do I customize the appearance of my quiz to match my store’s branding?

In the quiz editor, go to the “Design” tab, where you can customize the Introduction page, Question pages, and Result page. For each section, you can adjust background colors, add text elements and images, and style buttons to match your brand. You can preview these changes in real-time using the “Preview” button.