A file attached to a digital product in Shopify is a digital item that customers can download after purchasing the product. This could be anything from an MP3, a PDF, a video, or any other type of digital content (In this version we’ll support every file type and unlimited files attached). When you use the Digital Downloads app, you can upload these files to your products, allowing customers to receive a download link upon purchase. This is particularly useful for selling digital goods like e-books, music, or software.

Viewing your files:

The Files menu allows you to manage all your digital files in one place, regardless of which products they’re attached to.

If you haven’t created any files yet, you’ll see the files management screen in default mode with the Upload your file button.

If you already have at least one file you’ll see a grid listing all your file with the following information: File name, File type, Size, Uploaded at, Attached to, and action icons like Download, Add to product, Delete

Upload your file: Uploading your new files

  • Click “Upload your file” button to upload files from your computer or drag and drop files directly into the upload area Important: Maximum storage capacity is 500MB per account. The system will display a progress percentage during upload and show appropriate error messages if the upload fails.

File Actions

When you hover over a line of file, you will see these action icons: Download, Add to product, Delete

  1. Download: Download the file to your computer
  2. Delete: Remove the file from all digital products it’s attached to

Important: When you delete the file:

  • The selected files will be permanently deleted from the products they are attached to and will also permanently delete the digital products if the selected files are the only attached files.
  • Please note: The customers can’t download the file(s) from old orders anymore (if they exist) and this action can’t be undone.
  1. Add to product: This feature allows you to attach a selected file to any product. When you click the icon: A list of Shopify products will appear. You can select a product to create a new digital product with this file

Please note: If the selected product is already a digital product, you’ll be taken to the edit page with this file added