Manual payments

7. Cash on delivery & manual payments

Rules → Cash on delivery opens Manual payments, for methods such as Cash on Delivery or bank transfer that you already set up in Shopify.

Manual payments

Important: The app doesn’t create a payment method in Shopify. The method must exist in Shopify, and its name in the app must match it character for character.

7.1. The method list

  • From your store: methods the app found in your payment settings and recent orders.
  • Write a custom method: add a method Shopify doesn’t have yet.
  • Open payment settings takes you to Shopify.
  • A badge shows whether a method is On at checkout or Saved in app only.

Click Add method, or open a method to edit it. You can also duplicate or remove methods.

7.2. Edit a method

FieldMeaning
Name at checkoutMust match the manual payment method in Shopify character for character
Minimum / Maximum order totalOnly offer the method between these amounts
CountriesTwo-letter codes separated by commas, for example US, CA. Empty means every country.
Fee type, amount and label (Shopify Plus only)A fixed amount or a percentage of the order. Leave it empty to charge nothing.

Switch a method off to keep it out of checkout without losing its settings. If you leave with unsaved changes, the app asks you to confirm.

7.3. Add a fee (Shopify Plus only)

Important: Fees are only charged on Shopify Plus stores. On other Shopify plans, the fee fields are hidden.

Choose a fixed amount or a percentage, then enter the fee and a label. For example:

  • Method: Cash on Delivery
  • Fee: 2%
  • Fee label: COD handling fee

The fee is added once the buyer picks this method and ticks the box to accept it. A percentage is taken from the order subtotal after product discounts, before shipping and taxes.

7.4. Example: COD for orders between $10 and $500 in the US

  1. Open Cash on Delivery.
  2. Set Minimum order total to 10 and Maximum order total to 500.
  3. Enter US under Countries, then click Save.

👉 To hide COD based on other conditions, such as order weight or customer tag, use a Payment method rule.